Faculty of Business and Management Sciences · Business Administration (English 30%) · Undergraduate
Course Objective
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IV. To teach the control charts used for variables and attributes during quality control
Course Content
This course covers the fundamental methods of quality engineering. Quality excellence models, cost models, quality audit programs, quality information systems will be discussed. Examples of actual case studies from industry will supplement the lectures.
Required Resources
Quality Management for Organizational Excellence, introduction to total quality- David L. GOETSCH, Stanley DAVIS
Kalite Güvence Standartları, Prof.Dr. İrfan ÇAĞLAR, yrd.Doç.Dr. Sabiha KILIÇ
Toplam Kalite Yönetimi- Orhan KÜÇÜK
Recommended Resources
Toplam Kalite Yönetimi- Muhittin ŞİMŞEK
Toplam Kalite Yönetimi & İSO 9000 Kalite Yönetim Sistemleri- Muhsin HALİS
Kalite Yönetimi- Mesiha SAAT ERSOY, Abdullah ERSOY
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Course Learning Outcomes
- Understands the definitions of basic concepts related to quality and quality management and the historical development process of quality in engineering applications.
- Understands the relationships between quality and management processes.
- Summarizes quality data using statistical tools and techniques and makes inferences.
- Selects appropriate quality tools and techniques for engineering applications; prepares control charts for quality monitoring and improvement and interprets them.
Core Area Distribution
Teaching Methods
Assessment & Evaluation
ECTS / Workload
| Activity | Quantity | Duration (h) | Total Workload |
|---|---|---|---|
| Course Duration (Including Exam Week) | 14 | 3 | 42 |
| Out of Class Study Period | 14 | 3 | 42 |
| Midterm | 1 | 15 | 15 |
| Quiz | 0 | 0 | 0 |
| Assignment | 1 | 6 | 6 |
| Practice | 0 | 0 | 0 |
| Final | 1 | 20 | 20 |
Course Schedule
| Week | Subject | Preparation |
|---|---|---|
| 1 | Introduction to Decision Theory. Decision making under certainty. Decision making under uncertainty. | Related Readings |
| 2 | Decision making under risk. | Related Readings |
| 3 | Utility Theory. Single attribute utility. Interpreting utility functions | Related Readings |
| 4 | Utility Functions for nonmonetary attributes | Related Readings |
| 5 | Axioms of Utility Theory. | Related Readings |
| 6 | Attitudes towards risk | Related Readings |
| 7 | Risk premium. | Related Readings |
| 8 | Ara Sınav | Ara Sınav |
| 9 | Using additional information. Expected value of sample information. Expected value of perfect information | Related Readings |
| 10 | Decision making without experimentation. Decision making with experimentation. | Related Readings |
| 11 | Multicriteria Decision Making. Goal Programming. | Related Readings |
| 12 | Multi Attribute Utility Functions | Related Readings |
| 13 | Analytic Hierarchy Process. | Related Readings |
| 14 | Outranking relations. | Related Readings |
| 15 | Review of the Semester | Related Readings |
| 16 | Final Sınavı | Final Sınavı |