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ISL 512 - Sales Management

Graduate Education Institute · Business Administration · Master

ECTS: 7.5 T+P+L: 3+0+0 Departmental Elective
Coordinator: Tez Danışmanı Aydın Mustafa ERMURAT

Course Objective

Course objectives are to familiarize students with the activities involved in managing a sales force; involve students in specific learning exercises that simulate ‘real world’ activities that sales managers partake in on a regular basis.

Course Content

Course examines managerial issues surrounding sales force management. These include motivation and training issues, sales force recruitment issues, and evaluation and analysis of the sales force

Course Learning Outcomes

  1. To meet with industrial sales concept
  2. To understand sales team management approach
  3. To discuss sales team developmet methods
  4. To investigate sales strategies and application

Core Area Distribution

(22) Humanities%20 (34) Business and Administration%80

Teaching Methods

ExpressionQuestion-AnswerExercise and PracticeGroup Study

Assessment & Evaluation

HomeworkTesting (Essay / Tests: True-Falls, multiple-choice, short answer, matching)

ECTS / Workload

ActivityQuantityDuration (h)Total Workload
Course Duration (Including Exam Week)16348
Out of Class Study Period16348
Midterm12525
Quiz000
Assignment21530
Practice000
Final13535

Course Schedule

WeekSubjectPreparation
1Marketing and SalesChapter 1
2Sales and Job of SalesChapter 1
3Consumption Psychology and Purchasing MotifsChapter 2
4Role of Communication in SalesChapter 3
5Sales ProcessChapter 4
6Sales PresentationChapter 5
7Satisfaction with sales and sales closureChapter 6
8MidtermMidterm
9Customer needs for big salesChapter 7
10Sales ManagementChapter 8
11Sales Planning and BudgetChapter 9
12Determination and training of sales forceChapter 10
13Motivation of Sales PowerChapter 11
14Measurement of Sales PerformanceChapter 11
15Sales in Retail PointChapter 12
16Final ExamFinal Exam